βFrequently Asked Questions (FAQ)
Need help? We have gathered answers to the most popular questions to help you navigate the Fantasy Hockey platform.
π General Questions
Registering on the platform is simple and free! Just follow these steps:
- Click the "Register" button on the homepage.
- Fill in the required details (name, email, password).
- Confirm your email address via the link sent to your inbox.
- Log in and start building your team!
Your points depend on the real-life performances of the hockey players in your team. Here are the key scoring parameters:
- Goals and Assists β Points are awarded for goals scored and assists.
- Goalkeeping Performance β Points are given for saves and penalty shot stops.
- Penalty Minutes β Depending on the league, penalty minutes may add or deduct points.
- Bonus Points β Players recognized as stars of the match receive additional points.
You can find the full point system in the "Game Rules" section.
You can make changes to your team before each round of matches. The exact deadline for changes is usually a few hours before the first match of the round starts. Always check the "Upcoming Deadlines" section in your dashboard to ensure you don't miss the cutoff time.
It depends on the tournament. We offer both free and paid tournaments:
- Free tournaments are open to all registered users and are great for practice.
- Paid tournaments require an entry fee but offer larger prize pools.
- Some special events or promotional tournaments might have different entry requirements.
Always check the tournament details before joining to understand any associated costs or special rules.
π Technical Questions
If you are unable to log in, try the following:
- Check that you are entering the correct email and password.
- Use the "Forgot Password?" function to reset your password.
- Ensure your account is activated via the confirmation email.
- Clear your browser cache or try logging in from another device.
If the issue persists, please contact our support team.
If you have any questions or issues, our support team is always ready to help!
Email: [email protected]
Phone: +91 91171 79456 (10:00 AM to 8:00 PM IST)
Live Chat: Available in your account dashboard.
Yes, we have mobile apps available for both iOS and Android devices. You can download them from the respective app stores:
- For iOS: Search for " Fantasy Futball Pro" on the App Store
- For Android: Search for " Fantasy Futball Pro" on Google Play Store
Our mobile apps offer all the features of the web platform, allowing you to manage your team, participate in tournaments, and check live scores on the go.
We take the security of your information very seriously. Here are some of the measures we have in place:
- All personal and payment data is encrypted using industry-standard SSL technology.
- We use secure payment gateways for all transactions.
- Our systems are regularly audited for security vulnerabilities.
- We never store complete credit card information on our servers.
For additional security, we recommend enabling two-factor authentication on your account and using a strong, unique password.